Langham Place Surgery

Langham Place Surgery 2024-05-01 Person 4 5 0

Rang at 8am and recieved call back 25 mins later. Was offered appointment for that morning so very happy. Waited approx 5 mins to see Doctor. Good service.

Nothing

Langham Place Surgery 2024-05-01 Person 3 5 0

Well people can only get seen when someone else available I'm assuming. This appointment was around 2 to 4 weeks I reckon

I wanted to ask about other problems but in the end the doctor said I have only a ten mins appointment which seems Ok but silly If I have to get an appointment for the 5 things I wanted to mention with 5 appointments. The surgery should not be associated with a physio at Pines surgery. As I have to make a ten week waiting appointment just to ask a question which the doctor at your surgery couldn't give an answer.

Langham Place Surgery 2024-04-26 Person 5 5 0

The lady i seen was very welcoming, put me at ease straight away. She advised me but allowed me to make an informed decision based on the information she have me. Was able to get an apt easily enough

None

Langham Place Surgery 2024-04-25 Person 4 5 0

The receptionist was not friendly. My appointment was delayed by half an hour. I was waiting in the reception area but no one informed about the delay. At 4:30 pm when the lady who had appointment at 4:15 got checked and went home out of curiosity I enquired about my appointment. But the receptionist was not apologetic but looked annoyed and replied that your appointment is with different doctor who is running late.

I think the person at the reception must be friendly and welcoming. Must proactively inform the patients if their doctor is lagging behind.

Langham Place Surgery 2024-04-25 Person 3 5 0

There are never any appointments even to book ahead. Its pure pot luck to get one. The phone system cuts you off even when you are in a que! I was 8 down from 25 when it cut me off and I had to start again and by then there weren't any appointments. Has happened several times.

Not sure, because I know you're trying your best with limited resources. I value getting seen eventually but it can be very stressful if you feel ill and can't get seen.